[Remote] Project/Program Manager
Note: The job is a remote job and is open to candidates in USA. Blue Cross NC is a health insurance provider seeking a Project/Program Manager to optimize multiple sales programs. The role involves managing sales programs, monitoring performance, and leveraging data-driven insights to enhance sales effectiveness and operational efficiency.
Responsibilities
- Own and manage multiple sales programs end-to-end, ensuring alignment with business objectives and measurable performance goals
- Monitor program health using key metrics (lead flow, pipeline progression, conversion rates) and drive continuous improvement initiatives
- Deliver recurring and ad hoc reporting to provide clear visibility into sales performance and program outcomes
- Analyze pipeline and program data to identify trends, gaps, and opportunities, and translate findings into actionable recommendations
- Partner with Sales leadership to improve pipeline effectiveness and inform data-driven decision-making
- Ensure data accuracy, consistency, and integrity across reporting and dashboards
- Leverage Salesforce and BI tools to build and optimize reporting, dashboards, and performance tracking
- Collaborate with cross-functional stakeholders to enhance reporting capabilities and improve data accessibility and usability
Skills
- Bachelor's degree or advanced degree (where required)
- 3+ years of experience in related field
- In lieu of degree, 5+ years of experience in related field
- Background in Program/Project Management, Sales Operations, or Business Analytics in a sales-driven environment
- Demonstrated end-to-end ownership of programs or initiatives, including performance tracking, optimization, and continuous improvement
- Strong experience with Salesforce (reporting, dashboards, data management) and advanced Excel skills; BI tools (Power BI/Tableau) preferred
- Proven ability to analyze pipeline data and deliver actionable insights that improve sales effectiveness, conversion rates, and program outcomes
- Strong project management, communication, and stakeholder management skills with high attention to detail; experience in health insurance (e.g., IU65, Medicare) is a plus
Benefits
- Annual Incentive Bonus*
- 401(k) with employer match
- Paid Time Off (PTO)
- Competitive health benefits and wellness programs
- Medical, dental, and vision coverage along with numerous health and wellness programs
- Parental leave and support plus adoption and surrogacy assistance
- Career development programs and tuition reimbursement for continued education
- 401k match including an annual company contribution
Company Overview
Company H1B Sponsorship