Voice/Telecommunications Engineer-Fully Remote
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Third parties, absolutely no phone calls please !!
**** This position is fully remote !! Compensation-$45.00 per hour C2C. Our Client, a multinational telecommunications technology company has an urgent and immediate need for a skilled Voice & Telecom Network Engineer to join their Voice Services team. This individual will play a critical role in the design, deployment, maintenance, and evolution of our Fixed Line and Voice over IP (VoIP) services across multiple platforms and delivery methods. The selected engineer will be able to bring technical expertise across legacy and next-generation voice solutions, networking, automation, provisioning systems, and regulatory compliance technologies such as STIR/SHAKEN and CALEA. Key Responsibilities: Design and maintain routing, translation, and provisioning logic frameworks on platforms such as Metaswitch, Nokia, Ribbon, and Oracle SBCs. Architect, implement, and support SBC and softswitch-based voice network infrastructure for residential and business services. Manage hardware and software lifecycles of voice core platforms including CFS, Perimeta, HiQ, CS2K, vC20, and AS. Oversee Fixed Line Mediation and Collection Servers, ensuring proper data acquisition and billing accuracy. Lead proactive monitoring, alarm threshold configuration, and remediation of issues in our Service Assurance Platform (SAP). Produce regular KPI reports and analytics to track service quality, performance, and SLA adherence. Handle customer complaint escalations and perform root cause analysis for high-priority incidents. Remote work environment, with participation in 24/7 on-call support rotations. Provide subject matter expertise on voice services such as: Voice over HFC Voice through Fiber Gateways SIP/PRI Trunking Business Hosted Voice Unified Communications as a Service (UCaaS) Support provisioning, troubleshooting, and operations of telecom services and regulatory functions, including: Voicemail, IVR, STP ENUM, LNP, CRE, LCR Record Mediation, Media Servers Robocalling mitigation STIR/SHAKEN, CALEA, and lawful intercept support Online Charging Systems (OCS) Apply today for immediate consideration !! I look forward to hearing from you !!