[Remote] Program Analyst - Data Security
Note: The job is a remote job and is open to candidates in USA. Proofpoint is a global leader in human- and agent-centric cybersecurity, focused on protecting data and people. The Program Analyst - Data Security role involves engaging with customers to enhance their information protection and compliance posture through the implementation of Proofpoint's solutions, while coordinating with various internal and external teams.
Responsibilities
- Engage with our customers to understand their structure and workflow in order to become a trusted advisor
- Drive complex implementations while working side by side with the customers to meet their Information Protection security and compliance requirements
- Work with internal teams (e.g. engineering, sales, and product management) and external partners to ensure that customer requirements are well understood and tracked
- Coordinate with multiple parties to ensure timely and satisfactory resolution to customer issues, and completion of projects
- Mentor other PCMS resources to help improve their technical knowledge, project management, and customer management skills based on your past experience
- Knowledge of data protection tools including Proofpoint Email DLP, Cloud DLP, Endpoint DLP, DSPM and AEDLP
- Define and document the best practice techniques, processes, templates, and architectures for use by the managed services team
Skills
- 2+ years industry experience in a Professional Services Consulting or similar role, preferably within Data Loss Prevention
- Extensive knowledge and experience with Information Protection and Compliance
- Technical background in configuration of Dictionaries, RegEx, and Detector based logic
- Experience with data protection tools including Proofpoint Email DLP, Cloud DLP, Endpoint DLP, DSPM and AEDLP
- Excellent written and verbal skills
- Must be comfortable with presenting and explaining technology to Senior Business Executives and people with high technical knowledge
- Must be able to thrive in a fast-paced environment
- Excellent organizational, analytical, and influence skills
- Ability to work independently, adapt quickly, and have a positive attitude
- Demonstrated experience in supporting Fortune 500 or other large customers
- BA/BS or higher in related field
- Strong knowledge in writing and understanding Regular Expressions a plus
Benefits
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
- Variable compensation and/or equity
- Flexible time off
- A comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year
- Plus a three-week Work from Anywhere option
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