[Remote] Part-Time Instructional Designer
Note: The job is a remote job and is open to candidates in USA. Liveops, Inc. is redefining outsourced customer service by combining technology with empathetic human expertise. They are seeking a Part-Time Instructional Designer to design and improve learning experiences that enhance performance and support evolving certification models in a collaborative environment.
Responsibilities
- Translate business needs into effective learning solutions
- Audit and continuously improve certification experiences
- Design learning across multiple modalities (eLearning, VCL, etc.)
- Align solutions to measurable performance outcomes
- Simplify and optimize certification through thoughtful redesign
- Contribute to pod-level decisions and shared ownership of outcomes
- Leverage data to drive ongoing improvements
- Support implementation and facilitation as needed
- Use AI-enabled tools thoughtfully to enhance design and efficiency
- Collaborate across the broader Learning Team
Skills
- Bachelor's degree in a relevant field or equivalent experience
- 3+ years of experience designing learning solutions or curriculum
- Experience with eLearning development tools (Articulate Storyline and Rise, Adobe Captivate, or similar)
- Strong communication and project management skills
- Ability to gather, interpret, and act on data
- Strong portfolio demonstrating instructional design capability
Company Overview