[Remote] Network Engineer
Note: The job is a remote job and is open to candidates in USA. Ascent Global Logistics is a leading provider of expedited logistics solutions headquartered in Belleville, Michigan. They are seeking a Network Engineer to implement, maintain, and improve the enterprise network infrastructure, ensuring secure and stable business operations while supporting various connectivity needs.
Responsibilities
- Implement, support, and optimize company LAN, WAN, wireless, remote-access, and Cato SD-WAN environments, including switches, firewalls, Meraki wireless access points, load balancers, and related network services
- Administer and troubleshoot Cato SD-WAN connectivity, VPN, and ZTNA access for site-to-site and remote-user connectivity, including Azure-connected workloads where applicable
- Monitor network health, availability, traffic patterns, and user experience; analyze incidents and recurring issues to identify root cause and prevent systemic problems
- Support Meraki wireless operations and lifecycle activities, including troubleshooting site Wi-Fi issues, validating performance, and assisting with access point refresh and replacement planning
- Plan and execute infrastructure upgrades, maintenance, and change activities, including firmware updates, hardware refreshes, configuration changes, validation testing, and rollback preparation
- Maintain accurate network documentation, diagrams, standards, runbooks, and site packs so environments can be supported efficiently by engineers and on-call staff
- Serve as a technical resource for escalated network issues and collaborate with internal teams, carriers, hardware/software vendors, and security stakeholders to resolve complex problems
- Support network security and policy enforcement by helping manage secure access, logging, posture-aware controls, and least-privilege connectivity patterns for infrastructure and application access
- Provide timely status updates, maintain assignment records, follow established standards and procedures, and support after-hours maintenance, occasional on-call coverage, or incident response when needed
Skills
- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience
- 2+ years of experience supporting enterprise networking, including routing, switching, wireless, firewalls, VLANs, VPN, TCP/IP, DNS, DHCP, monitoring tools, and network topologies
- Hands-on experience with Cisco networking platforms and Meraki wireless environments
- Strong analytical, troubleshooting, and problem-resolution skills
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Strong written and verbal communication skills with the ability to work effectively across technical and non-technical teams
- Self-motivated, disciplined, and able to work independently while contributing positively to team outcomes
- Strong customer service mindset and professionalism under pressure
- Attention to detail, documentation discipline, and commitment to follow-up and continuous improvement
- Ability to leverage AI tools to support troubleshooting, root cause analysis, documentation, and infrastructure planning
- Experience with Fortinet firewalls and load-balancing technologies
- Experience with Cato SD-WAN and modern remote-access architectures
- Experience working with voice or contact center platforms such as Five9 or RingCentral
- CCNA or CompTIA Network+
Benefits
- 401(k) and employer matching
- Life Insurance
- Health, Dental, Vision Insurance
- Short- & Long-Term Disability
- Paid Time Off (PTO)
- Employee Assistance Program
- Paid Parental Leave
- Employee Wellness Program
- Paid Holidays
- Employee Recognition Programs
- Flexible Spending Account (FSA)
- Tuition Reimbursement
- Health Savings Account (HSA)
- Overtime, Differential & Bonus Pay
Company Overview
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