[Remote] Account Manager, Marketing

Note: The job is a remote job and is open to candidates in USA. Digital United is a company that specializes in digital media solutions, and they are seeking an experienced Account Manager to serve as the primary strategic partner for assigned client accounts. This role involves managing client relationships, ensuring account growth, and collaborating with internal teams to meet client goals.

Responsibilities

• Own assigned client accounts end to end, acting as the primary point of contact
• Build and maintain strong, trusted client relationships through clear communication and strategic guidance
• Lead client meetings, performance reviews, and planning discussions
• Manage expectations, navigate complex or challenging conversations, and ensure long-term health
• Maintain fluency across digital media channels including paid social, programmatic, search, display etc
• Review and analyze campaign performance data to provide meaningful, strategic insights and recommendations
• Partner closely with internal teams to align execution with client goals
• Translate performance data into clear, actionable narratives for clients
• Identify and proactively present organic growth opportunities within existing accounts (e.g., expanded scope, new services, seasonal initiatives)
• Support revenue growth by deepening client engagements and expanding partnerships beyond maintenance
• Coordinate timelines, deliverables, and priorities across internal teams
• Ensure responsiveness, organization, and follow through in a fast-paced agency environment
• Maintain accurate documentation, notes, and account records

Skills

• 5–7 years of experience in account management, client services, or digital agency environments
• Proven ability to earn trust, manage expectations, and act as a strategic partner—not just a liaison
• Strong working knowledge of digital advertising channels and performance metrics, with the ability to discuss results strategically with clients
• Demonstrated experience identifying and driving organic growth within existing accounts
• Exceptional verbal and written communication abilities
• Strong organizational and time management skills
• Experience working in a fast-paced agency environment
• Comfort managing multiple accounts and competing priorities

Benefits

• Unlimited PTO
• Medical, Dental, Vision, 401k plus match
• Annual performance bonus eligibility
• Ongoing training opportunities
• Planned outings and team events (remote workers included!)

Company Overview