AR and Posting Specialist, Dental Billing
Job Description:
- Review and follow up on outstanding claims to ensure timely reimbursement
- Contact insurance companies, payers, and patients to resolve discrepancies, denials, or underpayments
- Investigate claim denials and follow up with payers to resolve issues
- Oversee billing activities and ensure accurate submission of claims to payers
- Identify, investigate, and resolve claim rejections promptly
- Provide support and respond to inquiries regarding billing issues
- Manage follow-up on outstanding accounts receivable
- Accurately post payments and adjustments to accounts
- Identify and resolve credit balances on accounts
- Assist in identifying and implementing process improvements for AR and billing functions
- Collaborate with RCM team to ensure timely resolution of claims
Requirements:
- High school diploma or equivalent
- Minimum of 3 years of experience in accounts receivable, dental billing, or a related field
- Experience in a dental or healthcare environment, ideally within a Dental Service Organization (DSO) or similar multi-location setting
- Strong knowledge of insurance billing, payment procedures, and AR processes
- Knowledge of payer guidelines and claims appeals processes
- Familiarity with dental practice management systems, such as Dentrix or similar PMS platforms
- Ability to navigate payer portals, insurance company websites, and databases
- Excellent communication and negotiation skills to resolve issues with insurance payers
- Strong attention to detail and organizational skills
Benefits:
- Health insurance
- Generous vacation and sick time
- Market-leading paid family, parental and adoption leave
- Medical coverage
- Company paid life and AD&D insurance
- Disability programs
- Partially paid sabbatical program
- 401(k) employer match
- Stock purchase options
- Employer-funded retirement account